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Listen Labs provides an AI-powered, autonomous market research platform designed to automate the full customer interview process, from study design and global participant recruitment to analysis and reporting. An AI researcher designs the study and recruits participants from a proprietary panel of over 30 million verified respondents across 45 countries. It then conducts open-ended video interviews with adaptive follow-up questions in real time and delivers synthesized reports, highlight reels, and slide decks within 24 hours of study close. Rather than bolting AI onto existing survey infrastructure, Listen Labs seeks to rebuild the research workflow around AI moderation from the ground up, removing human moderators as a scaling constraint while preserving the conversational depth that surveys cannot produce.
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